Overview.

Little Journey is UK based health-tech company, providing a preparation app for paediatric healthcare and life sciences. As an in-house Digital Product Designer, I was responsible for designing, testing and delivering accessible solutions for the Little Journey app, as part of an agile product team. Catering to neurodivergent children and their families who are often forgotten by mainstream systems, this app is the epitome of function over form, with accessibility and inclusivity being priority number one.

Skill areas.

UX Design

UI Design

HCD

User testing / Co-design

Accessibility

Graphic Design

My Big Project.

Collaborating closely with The LEGO Foundation (as part of their “Play For All” investment accelerator), I lead the design of a new, bespoke data driven feature for the app. The goal was to improve healthcare interactions for children, their caregivers and also the clinicians accommodating their hospital experiences, by collecting actionable data points for reasonable adjustments. As the app caters towards multiple user groups within the product, careful consideration was always required to ensure successful usability for each party.

Co-design & iterative process.

Using an experiment based approach, all of the features that I worked on were first validated through repeated rounds of discovery, design and testing — before expending any development effort.

Working closely with patients, their families as well as frontline medical staff — hollistic, human-centered co-design was an integral part of my creative process with Little Journey and LEGO.

Using an experiment based approach, all of the features that I worked on were first validated through repeated rounds of discovery, design and testing — before expending any development effort.

Working closely with patients, their families as well as frontline medical staff — hollistic, human-centered co-design was an integral part of my creative process with Little Journey and LEGO.

Accessibility and inclusive HCD.

With WCAG compliance being treated as the baseline, all design work at Little Journey was viewed through the lens of accessibility and inclusivity. User testing was always conducted in an environment that included both neurodivergent and neurotypical users.

There were regular accessibility audits with Hassel Inclusion to ensure the best decisions were made relative to more nuanced details than contrast ratios and type scaling. Finally all design system components were build using React Aria, ensuring full screen reader support and keyboard compatibility.

Web Design.

While my priorities and specialisation lay within the realm of native app design, I also regularly contributed to web maintenance and CMS management for the Little Journey Health website, including a visual refresh of the whole site following the companies brand development.

Graphic design for print and digital.

Graphic design for print & digital

In addition to my UX and product design work, I also contributed to a range of graphic design and marketing collateral to support hospital launch events, social media campaigns, app releases and conference visits.

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JUAN JOUGHIN

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